DRAFT — for owner review. Not legal advice. Have this reviewed before publishing.

IITECH SI — Privacy Policy

This policy explains how Infinity Intelligent Technologies (Pty) Ltd ("IITECH") handles your personal information for the IITECH SI Grok Bot + SaaS Monthly Support Plan. We aim to follow South Africa's Protection of Personal Information Act (POPIA) and, where it applies to you, the EU/UK General Data Protection Regulation (GDPR). Last updated: [DATE].

1. Who is responsible

IITECH is the responsible party (controller). Information Officer: [NAME], hello@iitech.co.za.

2. What we collect

From the sign-up form: full name, account holder name and email, phone/WhatsApp number, company (optional), country, preferred currency and language, whether you are a business or individual, and any notes you add.
Basic technical data our server records when you submit the form (for example IP address and time) to prevent spam and abuse.
When you use the service: information needed to set up, support and monitor your bot, including usage data.

We do not collect passwords through our website. We will arrange secure access with you directly.

3. Why we use it (and legal basis)

To reply to your request and set up the service (steps before a contract / performing the contract).
To provide support, monitoring, billing and usage guidance (contract).
To prevent fraud and spam and keep our systems secure (legitimate interests).
To meet legal and tax obligations (legal obligation).
Marketing only if you agree; you can opt out at any time.

4. Who we share it with

Only as needed to deliver the service: our hosting and email providers, payment providers, and AI/platform providers such as xAI (Grok). We do not sell your personal information. [Owner to list actual providers.]

5. International transfers

Some providers may process data outside your country. Where this happens we rely on safeguards required by POPIA section 72 and, where applicable, GDPR (such as contractual protections).

6. How long we keep it

Sign-up enquiries that do not become clients: up to [12] months. Client records: for the duration of the service and as required by law afterwards. [Owner to confirm.]

7. Security

We take reasonable technical and organisational measures to protect your information. No system is perfectly secure; we will notify you and the relevant regulator of a security compromise where the law requires.

8. Your rights

You can ask to access, correct or delete your information, object to or restrict processing, withdraw consent, and (under GDPR) request data portability. Contact hello@iitech.co.za. You may complain to the Information Regulator (South Africa) at inforegulator.org.za, or your local data protection authority.

9. Children

The service is not intended for people under 18.

10. Changes

We will post updates on this page with a new date.

11. Contact

hello@iitech.co.za · WhatsApp +27 78 243 6482