IITECH SI — Terms & Conditions

Grok Bot + SaaS Monthly Support Plan. Provided by Infinity Intelligent Technologies (Pty) Ltd ("IITECH", "we"). Last updated: [DATE].

1. The service

We set up, configure and deploy a dedicated Grok bot for you, give you access to our SaaS platform for workflows and automation, provide training in your language, usage monitoring and cost guidance, and monthly support, monitoring and optimisation, with priority support by email and WhatsApp.

2. Setup time

We aim to complete setup within 3–5 business days after we have confirmed your details, received payment and you have given us the access we need. Delays caused by missing information or third-party services may extend this.

3. Price and payment

• The plan costs R799 per month. Your first month is 25% off: R599.
• You may pay in another currency. Amounts shown in USD, EUR or GBP are approximate; the exact amount is calculated at checkout using live exchange rates.
• Prices exclude local taxes where applicable.
• Grok usage beyond what is included is billed separately. We will give you guidance on expected usage costs.
• The plan is billed monthly in advance. [Owner to confirm payment method and billing date.]

4. Cancellation

You can cancel at any time by giving 30 days' notice to hello@iitech.co.za or on WhatsApp +27 78 243 6482. You will be billed for the notice period. [Owner to confirm refund position and any consumer-law cooling-off rights that apply.]

5. Your responsibilities

• Give accurate information and keep your account details secure.
• Never send us passwords by form, email or chat; we will arrange secure access with you.
• Use the bot lawfully and in line with the terms of xAI/Grok and any other third-party services used.
• You are responsible for the content and instructions you give the bot and for how you use its output.

6. Third-party services

Grok is provided by a third party. Its availability, features, pricing and terms are outside our control and may change. We are not responsible for outages or changes made by third parties.

7. AI output

AI responses can be inaccurate or incomplete. Check important output before relying on it.

8. Liability

To the extent permitted by law, our total liability to you is limited to the fees you paid us in the [3] months before the claim. Nothing in these terms limits rights you have under applicable consumer protection law (including the South African Consumer Protection Act where it applies).

9. Privacy

We handle personal information as described in our Privacy Policy.

10. Changes

We may update these terms. We will notify you of material changes at least 30 days in advance.

11. Governing law

These terms are governed by the laws of the Republic of South Africa, without limiting mandatory consumer rights in your country of residence.

12. Contact

hello@iitech.co.za · WhatsApp +27 78 243 6482